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    Add An Image To Your Text Message And Increase Your Response Rate

Add An Image To Your Text Message And Increase Your Response Rate

As a Premium or Unlimited subscriber you can now add an image to your review requests that are sent via text. Customizing your photo lets your customers know at-a-glance that […]

“Google and Trust” Review Strategy

In order to get patient reviews on any website (including Google) you must do three things.

1) Provide review-worthy service. No one will write a 5-star review unless they feel […]

Urgent Care Follow Up

The following videos provide a look at the unique psychology of requesting a review from the medical professional’s and their patient’s prospective.

What You Must Do To Get Patient […]

Why Your Google Reviews Are Not Showing Up

One of the most frustrating aspects of the review process is getting a notification from […]

Google Reviews More Important Than Ever For Mobile

Customer reviews have hit a new high with respect to SEO, ranking and conversion –especially on mobile. If you want your business to show up first and be seen […]

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    Google Changes Review Link From “About” To “Post” Causing Problems For Other Review Services

Google Changes Review Link From “About” To “Post” Causing Problems For Other Review Services

If you have a link on your website leading customers to your About page on Google Plus page (which is where they need to go to leave a review), please […]

Another Reason Google Filters Reviews

Google is now allowing Google Plus users to look at the reviews they’ve written to see which reviews (if any) are being filtered from public view. You cannot see […]

Why You Need Reviews, Testimonials and Feedback

If you really want to market your business successfully, you need three things from your customers. You need reviews, testimonials and feedback. Here’s what you need to know about […]

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    The Psychology of a Review Request – What You Need To Know

The Psychology of a Review Request – What You Need To Know

When you ask a customer to write a review, you’re opening a can of emotional triggers. If you don’t handle these emotions properly, you can easily destroy your relationship […]

How To Double Customer Reviews

Imagine implementing one very simple technique that will double the number of reviews you receive from your customers. That’s right.  It will DOUBLE the number of reviews you receive. […]