As a Premium or Unlimited subscriber you can now add an image to your review requests that are sent via text. Customizing your photo lets your customers know at-a-glance that […]
“Google and Trust” Review Strategy
In order to get patient reviews on any website (including Google) you must do three things.
1) Provide review-worthy service. No one will write a 5-star review unless they feel […]
Urgent Care Follow Up
The following videos provide a look at the unique psychology of requesting a review from the medical professional’s and their patient’s prospective.
What You Must Do To Get Patient […]
Why Your Google Reviews Are Not Showing Up
One of the most frustrating aspects of the review process is getting a notification from […]
Google Reviews More Important Than Ever For Mobile
Customer reviews have hit a new high with respect to SEO, ranking and conversion –especially on mobile. If you want your business to show up first and be seen […]
Yelp Reviews Replacing Yahoo Reviews
Yahoo! is methodically replacing their reviews with Yelp reviews. Your customers with @yahoo.com email addresses will no longer be able to leave reviews on Yahoo!, unless […]
Google Changes Review Link From “About” To “Post” Causing Problems For Other Review Services
If you have a link on your website leading customers to your About page on Google Plus page (which is where they need to go to leave a review), please […]
Another Reason Google Filters Reviews
Google is now allowing Google Plus users to look at the reviews they’ve written to see which reviews (if any) are being filtered from public view. You cannot see […]
Why You Need Reviews, Testimonials and Feedback
If you really want to market your business successfully, you need three things from your customers. You need reviews, testimonials and feedback. Here’s what you need to know about […]
The Psychology of a Review Request – What You Need To Know
When you ask a customer to write a review, you’re opening a can of emotional triggers. If you don’t handle these emotions properly, you can easily destroy your relationship […]
Recent Comments